Documentation


How to Become a Seller

To become a seller, you need to register your shop on the website. Follow these steps carefully:

  1. Go to the PUZB website.
  2. Scroll down to find the “Apply Now” section.
  3. Click on the Apply Now button.
  4. Fill in your registration details:
    • Your Name
    • Your Email
    • Your Password
    • Repeat Password
    • Shop Name
    • Address
  5. Make sure all the information is correct.
  6. Click on the “Register Your Shop” button.

Important Points:

  • Use a valid email address because it may be needed for verification.
  • Choose a strong password to keep your account secure.
  • Double-check your shop name and address before submitting.


How a Customer Registers

Customers need to create an account to use the website. Follow these steps:

  1. Go to the homepage of the website.
  2. Look at the top right corner and click on “Login.”
  3. If you already have an account:
    • Enter your email/phone number
    • Enter your password
    • Click on Login
  4. If you are a new user:
    • Click on “Register Now”
  5. Fill in the required details:
    • Name
    • Phone Number or Email
    • Password
    • Confirm Password
  6. Agree to the terms and conditions.
  7. Click on “Create Account.”

Important Points:

  • Make sure your phone number or email is correct for future login.
  • Remember your password to avoid login issues.
  • Always agree to the terms and conditions before creating an account.


How to Upload Products (For Sellers)

After becoming a registered seller, you can upload products by following these steps:

  1. Log in to your seller account.
  2. Go to the left-side menu (navigation bar).
  3. Click on “Products.”
  4. Click on “Add New Product” from the top menu.
  5. Fill in the product details:
    • Product Name
    • Brand
    • Unit
    • Weight
    • Minimum Purchase Quantity
    • Tags
    • Barcode
  6. Upload product media:
    • Main Images
    • Thumbnail Image
    • Optional: Add a Video URL
  7. Select categories:
    • Choose a main category
    • Select multiple related categories if needed
  8. Add product variations:
    • Enable or disable color options
    • Add other attributes if required
  9. Enter pricing details:
    • Unit Price
    • Discount (if any)
    • Discount Date Range
    • Quantity
    • SKU
    • External Link (optional)
  10. Add additional information:
  • Product Description
  • PDF Specification (if available)
  • SEO Meta Tags
  1. Add frequently bought products:
  • Select products individually and click Add More
  • Or select by category

  1. After completing all details, click on “Upload Product.”


How a Seller Can Set Up Seller Panel & Homepage

To set up your seller panel and homepage, follow these steps:

  1. Log in to your Seller Panel.
  2. Go to the “Shop Settings” section.
  3. Enter your shop’s basic information:
    • Shop Name
    • Shop Logo
    • Shop Phone Number
    • Shop Address
    • Meta Title
    • Meta Description
    • Delivery Boy Pick-up Point Information
  4. Scroll down to find the Banner Settings section.
  5. Add banners to design and customize your homepage.
  6. Arrange banners as per your preference to make your shop look attractive.

Important Points:

  • Upload a clear and professional shop logo to build trust.
  • Use SEO-friendly meta title and description to improve visibility.
  • Add attractive banners to make your homepage engaging.


How to Translate Product Information into Multiple Languages

To translate product information, follow these steps:

  1. Log in to the Seller's Admin Panel.
  2. Go to the Products List from the navigation menu.
  3. Find the product you want to translate.
  4. Click on the Edit (pencil) icon.
  5. The product will open in the default language.
  6. Select your desired language from the language options.
  7. Translate the following fields:
    • Product Name
    • Unit
    • Description
  8. After translating, click on the “Save” button.

Important Points:

  • Only specific fields can be translated (name, unit, description).
  • Make sure translations are accurate to avoid confusion for customers.
  • Save changes after each translation to prevent data loss.

How to Purchase Products

There are two ways to purchase a product:



Method 1: Direct Purchase (Without Opening Product Page)

  1. Go to the product listing page.
  2. Click on the Cart Icon on the product.
  3. A pop-up window will appear with product details.
  4. Select product options (if available) and quantity.
  5. Click on “Add to Cart.”
  6. Another pop-up will appear with two options:
    • Back to Shopping
    • Proceed to Checkout
  7. Click on “Proceed to Checkout.”
  8. You will be redirected to the Cart Page with order summary.
  9. Click on “Continue to Shipping.”
  10. If you are a registered user, your name and email will be auto-filled.
  11. Enter shipping details:
    • Address
    • City
    • Postal Code
    • Phone Number
  12. Click on “Continue to Payment.”
  13. Select your preferred Payment Method.
  14. Click on “Complete Order.”
  15. Enter payment details and complete the payment.
  16. If you select Cash on Delivery, the page will reload and show a successful order message.

Important Points:

  • Always check product quantity and options before adding to cart.
  • Provide correct shipping details to avoid delivery issues.
  • Choose a secure payment method for safe transactions.


Method 2: Purchase from Product Details Page

  1. Click on the Product Title to open the product details page.
  2. Review all product information carefully.
  3. Select required options (size, color, etc.).
  4. Choose the quantity.
  5. Click on “Add to Cart.”
  6. (Optional) You can also:
    • Add to Wishlist
    • Add to Compare List
  7. To complete the purchase, follow the same steps from checkout to payment as explained above.

Important Points:

  • Check full product details before buying to avoid mistakes.
  • Use wishlist or compare feature for better decision-making.
  • Follow checkout steps carefully to complete your order successfully. 

How a Customer Can Follow a Seller?

Customers can follow their favorite sellers to stay updated with their products. Follow these steps:



Follow a Seller from Homepage

  1. Go to the homepage of the website.
  2. Visit any seller’s store.
  3. Look for the “Follow Seller” option on the store page.
  4. Click on “Follow Seller.”


Check and Manage Followed Sellers

  1. Log in to your Customer Panel.
  2. Go to the “Followed Sellers” section.
  3. Here you can:
    • View all the sellers you are following
    • Visit any seller’s store
    • Click on “Unfollow” if you want to remove a seller 


    How to Manage Your Wallet

    Customers can manage their wallet to make payments easily. Follow these steps:


    Access Your Wallet

    1. Log in to your Customer Panel.
    2. From the left-side navigation menu, click on “My Wallet.”

    Wallet Options

    In the wallet section, you will find two options:

    1. Recharge Wallet

    • Use this option to add money to your wallet online.
    • Supported payment methods may include PayPal, Stripe, and other authorized payment gateways.

    2. Offline Recharge Wallet

    • Use this option to add money manually (offline).
    • Enter the following details:
      • Amount
      • Transaction ID
      • Upload a photo of the payment (if required)
    • Note: Offline recharge may require additional add-ons or permissions.

    Using Wallet Balance

    1. After adding money to your wallet, you can purchase products directly using your wallet balance.
    2. The wallet balance will automatically be deducted during checkout. 

    How a Customer Can Check Coupons for Any Store

    Customers can easily view available coupons for a store by following these steps:

    1. Go to the homepage of the website.
    2. Scroll to the Top Seller section.
    3. Click on “Visit Store” for the store you want to check.
    4. At the top of the store page, click on “Coupons.”
    5. You will now see all the available coupons for this store.

    Important Points:

    • Check coupon validity before using it.
    • Some coupons may have minimum purchase requirements, so read the details carefully.
    • Using coupons can help save money on purchases from your favorite sellers.

    How to Request Money Withdrawal as a Seller

    Sellers can request withdrawal from their earnings by following these steps:

    1. Log in to your Seller Account.
    2. Go to the left-side navigation menu and click on “Money Withdraw.”
    3. Click on “Send Withdraw Request.”
    4. The request will be processed based on your available earnings balance.

    Important Points:

    • You can only withdraw money if you have a positive balance in your seller account.
    • Keep track of withdrawal requests to ensure timely processing.
    • Check payment method settings to avoid delays in receiving your funds. 

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